FAQ
Maintenance
We perform pre-move-in inspections, Test HVAC, Check all plumbing and appliances, Inspect, deep cleaning and treat for pest control.
Yes, we have on-site 24 hour emergency maintenance.
When you move in, you have 48 hours to submit a move in inventory and condition form with any items that we may have missed. After that, you can submit a work order request through the online portal.
We complete service requests on a first-come, first-serve basis. However, if it is considered an emergency, we will complete emergency requests first.
You do not have to be present, we can enter and will leave a note informing you that the service request has been completed.
If you are locked out due to malfunction, you can call our 24-hour emergency maintenance.
Any modifications made to your apartment home needs to be approved by management. EX: Accent wall color, installing a ceiling fan, installing TV on a wall, etc.
Amenities
Smart home systems, garages, a pool with a view of the hill country, 24 hour fitness center, parcel room, playground, controlled access gates, pet park, a carwash, valet trash, and gourmet coffee for our residents.
Please visit the Amenities Page to learn more.
Tuesday through Sun 10am to 10pm. It is closed on Mondays for deep cleaning.
Yes we have onsite parking, attached and detached garages, and reserved parking available.
Inside the apartment home in the hallway.
$200 Pet Deposit, $200 Non Refundable Pet Fee and $25 monthly pet rent each pet. ( maximum of 2 pets per unit)
No Restrictions
Yes!
Refrigerator, Stove, Vent hood Microwave, Dishwasher, and Washer/Dryer.
No, we have a parcel locker room located onsite. USPS will deliver at the mail center.
FT Multi-Functional Trainer, Weight Bench, Dun bells, Treadmills, matts, weight balls, yoga balls, Hoist Equipment, elliptical.
Admin
No, touring is FREE! Please contact us to set one up.
We do accept walk-ins, and appointments are also welcomed.
We are onsite team that is accessible during office hours.
You can go to your webpage and apply online at: prmoverlook.com
We do have same day approvals as long as everything we require is uploaded and verified.
Online, WIPS, FLEX, Check and Cashier's check
Through the resident portal link on our website.
$78 Amenity Fee, $6 Monthly Pest Control Fee, $55 washer and dryer rental (optional)
No utilities are included in the rent
The water is automatically set up through the office upon move in. We charge a one time utility set up fee of $15, and the electricity needs to be set up by Resident by contacting City Public Service Energy at 210-353-2222.
You can use any cable and internet provider that services our community, but we partner with AT&T Fiber, which offers very good rates.
Guest are not allowed to stay for more than 2 consecutive days.
No, the base rent will remain the same, but you avoid paying additional fees for short term leases and you lock in your current rate for an entire year!
There is a $2000 early termination fee and reletting fee that equals 85 % of one ones rent. Any Specials given will have to be paid back.
Location
Yes, Stone Oak Park and Ride is 0.8 mi. away.
Near by Canyon Ridge Elementary School
North East ISD
Panther Springs Dog Park is 2.4 mi. away
Yes, Stone Oak Park 0.3 mi. away.
Northwoods Shopping center located 3.0 mi. away
Starbucks is 1.0 mi. away.
Directions
Head Southwest on Stone Oak Parkway to Estate Hill Dr. coming from HWY 281.
Please visit our MAPS page for more directions and points of interest.
We are off Stone Oak Parkway in between HWY 281 and Evans Rd.
Didn't find an answer?
Our team is always ready to answer your questions.